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Are you experiencing a problem with the site or one of our videos and need assistance?
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If you are experiencing a problem with the site or with one of our videos, please first review the Frequently Asked Questions section. If you don't find the answer to your problem, please complete this form. For a faster response & quicker resolution to your problem, it is important that you include as much information as possible, including:
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  • A complete description of the problem with as much detail as possible
  • The steps needed to reproduce the problem
  • The media player & version you are using
  • The type of internet connection you have
Your request will be reviewed by one of our technicians in the order it was received. Most requests are generally addressed within 4 hours, but please allow up to 8 hours during periods of high demand.
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