If you are experiencing a problem with the site or a video, please check the FREQUENTLY ASKED QUESTIONS section which has the solutions to the most common problems other members have encountered.

If you do not find the solution to your problem in the FAQ section, please FILL OUT A SUPPORT TICKET and one of our and one of our Technicians will review and respond to you. Please make sure that you include a complete description of the problem.

All videos are available in Windows Media format, and our more recent videos are also available in Quicktime and iPhone/iPod compatible formats.

Windows Media is a user friendly and stable format that is viewable on Windows platforms. For optimal Windows Media is a user friendly and stable format that is viewable on Windows platforms. For optimal performance, the latest version of Windows Media Player is recommended. We provide a download and web streaming version for your convenience.
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Our newer videos are available for download as a QuickTime file. QuickTime is a multimedia framework capable of handling various formats of digital video, sound, animation. The QuickTime player is a free download for Windows and Mac users, but should come pre-installed on a Mac.
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Our newer videos are available in a format specifically designed for your iPod. Download the video format to your computer and import into your Apple iTunes. You can play it from iTunes or sync to play it from your iPod.
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With Flip4Mac Windows Media Components for QuickTime you can play Windows Media files (.wma and .wmv) directly in QuickTime Player and view Windows Media content on the Internet using a Web browser.
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